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How to make Lex replay the user AlphaNumberic Input.

0

I am busy building an IVR system. The user interating with the bot is asked for a reference number which is of type AMAZON.AlphaNumeric. When it is time to confirm the input, I wan to replay the reference number back to the user to confirm their input. What I want the bot to do is say out the reference number character by character NOT as a word. What Amazon Lex is doing is try to spell out a reference number like "AZkq239U". That's not what I want I want the bot to spell the reference number character by character e.g "A", then "Z", then "k" etc. How do I do this?

Topics
Machine Learning & AIBusiness Applications
Tags
Amazon ConnectAmazon Lex
Language
English

asked 4 years ago564 views

1 Answer
1

<say-as> or interpret-as should help you with that https://docs.aws.amazon.com/polly/latest/dg/supportedtags.html

david

answered 4 years ago

AWS
EXPERT

reviewed 3 years ago

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