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Can someone help me how to access to my wordpress again?

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Hello, yesterday I was installing a theme downloaded from Themeforest for my website, I use wordpress. When installing and activating the theme plugins, wordpress notifies me with a white screen "There has been a critical error on this website" and I wanted to uninstall or cancel the process but it wouldn't allow me. I want to access my wordpress, but I don't know how to enter. Can someone help me how to access to my wordpress again? I have no knowledge of programming. This is the link of my website: https://discoveringelsalvador.com/

  • Hi. Do you use AWS to host WordPress? What service do you use?

2 Answers
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OK. You can SSH into your Lightsail instance and follow these steps to reset your WordPress admin password.

https://aws.amazon.com/premiumsupport/knowledge-center/lightsail-reset-wordpress-password/?nc1=h_ls

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EXPERT
answered 4 months ago
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SUPPORT ENGINEER
reviewed 4 months ago
  • Hey, I have a question. I tried to reset my wordpress admin password. I followed the steps, however, when im in SSH and im about to write down or paste my password when ssh ask me "enter password" ssh doesnt allow me to write or paste my password. Do you know if i need to wait until SSH allow me to write down my password?

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Yes, i use AWS to host Wordpress, and i use lightsail (service).

answered 4 months ago

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