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Hello,
The Service role exists and may be configured, however you also need to verify if the right policies are attached.
Link- https://docs.aws.amazon.com/elasticbeanstalk/latest/dg/AWSHowTo.iam.managed-policies.html -- [1]
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Thanks, but it's not clear what policies should be attached. That link does not describe anything about health and what is required for that to work, please could you clarify what is needed?