Request for refund due

Question

Subject: Request for Refund Due to Unused QuickSight Enterprise Tier
 Dear AWS Support,

I recently noticed a $500 charge for the Amazon QuickSight Enterprise tier on my AWS account, but I haven’t used the service for any projects or activities. It seems I may have accidentally subscribed to the Enterprise tier.

As a college student currently learning AWS, this charge was unexpected, and I would greatly appreciate it if you could review my account. Given that I have not utilized QuickSight’s features and the subscription was unintentional, I would like to request a refund or credit for this charge.
 
I have now unsubscribed from the service to prevent any further charges. Your understanding and assistance in resolving this matter would be greatly appreciated.

Thank you for your time and support.

Best regards,
Sivaganesh T

Riku_Kobayashi · Answer

Hello.

AWS re:Post is a community forum site and cannot cancel or refund charges for your AWS account.  
If you would like to request a refund, please open a case with AWS Support under "Account and billing".  
Inquiries under "Account and billing" can be made free of charge.  
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

You can contact AWS Support from the URL below.  
https://console.aws.amazon.com/support

AWS Support - Ann · Answer

Hello,

Sorry to hear about this.

Please open a support case with our Billing team, so they can look into this with you and provide support. You can do so [here](http://go.aws/support-center).

— Ann D.

Request for refund due

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