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Hi,
I'm sorry to hear you're experiencing problems with false positives on the spam detection. I checked with the service team and they found that only 1 user received a few emails that where marked as spam. If you're using Windows Outlook you could try to tweak its internal spam check settings: https://support.microsoft.com/en-us/office/change-the-level-of-protection-in-the-junk-email-filter-e89c12d8-9d61-4320-8c57-d982c8d52f6b
Another solution to ensure at least internal sent mail is to use and Email flow rule to always bypass spam: https://docs.aws.amazon.com/workmail/latest/adminguide/create-email-rules.html
Kind regards,
Robin
0
Thank you Robin! Forwarded this message to my colleagues, will see if it works.
answered 4 years ago
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