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If you're not receiving your verification email for AWS Builder ID, here are some troubleshooting steps you can take:
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Check your spam, junk, and deleted items folders thoroughly, as the email may have been filtered there.
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Use the "Resend code" option, then refresh your inbox and check your spam, junk, and deleted items folders again.
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Verify that your AWS Builder ID email address doesn't contain any typos or formatting errors. Common issues include spaces, forward slashes, two periods in a row, two ampersands, commas, or brackets in the email address.
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Ensure that the date and time settings on your device are correct, as this can sometimes cause sign-in issues.
Since you mentioned that the password reset email was delivered successfully, this suggests that your email address is correct and emails from AWS can reach you. The verification code email should be coming from the same system.
If you've tried all these steps and still haven't received the verification email, you may want to wait a bit longer as there can sometimes be delays in email delivery. Also, keep in mind that when signing out, the system signs out immediately, but full sign-out may take up to an hour, which could potentially affect subsequent sign-in attempts.
Your concern about not wanting to create a new account to preserve your certifications, vouchers, and learning history is valid - you should continue troubleshooting with your existing account rather than creating a new one.
Sources
Troubleshooting AWS Builder ID issues - AWS Sign-In
