Request for Support Engineer Assignment – AWS Account Transfer Between Companies

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We are planning to migrate our AWS account from one company to another. I have reviewed the documentation available at this link, but we would appreciate additional guidance to ensure a smooth and compliant transition.

Could you please assign a support engineer to assist us throughout this process? We would like to ensure that all necessary steps are followed correctly and any potential issues are addressed proactively.

asked 17 days ago31 views
1 Answer
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I understand you're planning to migrate your AWS account from one company to another and are seeking additional guidance beyond the documentation you've reviewed. While I can't directly assign a support engineer, I can provide some information on the process and how to get further assistance.

Migrating an AWS account between companies is a significant undertaking that requires careful planning and execution. The process typically involves the following key steps:

  1. Prepare for the transfer by reviewing and documenting all resources, permissions, and configurations in the current account.

  2. Update the account information, including the email address associated with the root user and the billing information.

  3. Review and update any legal agreements or terms of service as necessary.

  4. Transfer ownership of the account by changing the email address and other contact information.

  5. Update IAM users, roles, and policies to reflect the new organizational structure.

  6. Review and update any service-specific configurations that may be affected by the transfer.

To ensure a smooth transition and address any potential issues proactively, you have a few options for getting additional support:

  1. If you have an AWS Support plan (Developer, Business, or Enterprise), you can open a support case through the AWS Support Center. Describe your situation and request guidance on the account transfer process.

  2. If you have a Technical Account Manager (TAM) as part of an Enterprise Support plan, reach out to them directly for personalized assistance throughout the migration process.

  3. Consider engaging AWS Professional Services or an AWS Partner to help plan and execute the migration, especially if you have complex environments or specific compliance requirements.

  4. For general inquiries and best practices, you can also post questions on AWS re:Post, where AWS community experts and AWS employees can provide guidance.

Remember that the actual process of transferring an AWS account between companies may have legal and financial implications. It's crucial to involve your legal and finance teams in the process and ensure all necessary agreements are in place before proceeding with the transfer.
Sources
Move an account to AWS Org from another Org | AWS re:Post
Need help in moving an account from one organization to another | AWS re:Post
Migrating AWS accounts between organizations | AWS re:Post

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answered 17 days ago
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reviewed 17 days ago

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