Quotas for Amazon Bedrock Nova Lite Suddenly Decreased — How to Restore Previous Limits?

Question

Hello,

I am using the Amazon Bedrock service with the Nova Lite model for my senior project. Until around April 22nd (about three days ago), my *Applied account-level quota values* were:
* Cross-region model inference tokens per minute for Amazon Nova Lite: 2,000,000
* Cross-region model inference requests per minute for Amazon Nova Lite: 1,000

These quotas were sufficient for my project. However, today I noticed they have been drastically reduced to:
* Cross-region model inference tokens per minute for Amazon Nova Lite: 100,000
* Cross-region model inference requests per minute for Amazon Nova Lite: 100

This change has negatively impacted my project. According to the documentation here: [https://docs.aws.amazon.com/general/latest/gr/bedrock.html](https://docs.aws.amazon.com/general/latest/gr/bedrock.html), the quotas should match the previous (higher) values, so I am confused about why they changed.
I attempted to resolve this by:
* Creating a technical support case, but I cannot access technical support because I only have the Basic Support plan.
* Requesting a quota increase at the account level. However, when I tried requesting 2,000,000 tokens per minute (matching my previous value), it said I needed to request a value higher than my current quota — even though my current value is already 100,000.
* I then tried requesting 2,100,000 tokens per minute, but the request failed with an error: "**An error occurred when we tried to process your request, Language not available.**"
(My account language is set to English, but the case seems to default to Turkish, with no option to change it.)

Now the case status shows as *Unassigned*, and I suspect the case failed because of the language error.

**My main questions are:**
* How can I restore my previous applied quota values for Nova Lite without upgrading to the Developer Support plan? (I prefer not to upgrade because my project costs were supposed to stay below $29/month.)
* Has anyone else experienced a sudden quota reduction for Nova Lite recently?

Any help or suggestions would be greatly appreciated!

Thank you.

re:Post Agent · Answer

I apologize for the difficulties you're experiencing with your Amazon Bedrock Nova Lite quotas. Unfortunately, the situation you're describing is not uncommon for Amazon Bedrock quotas, including those for Nova Lite models.

To address your main questions:

1. Restoring your previous quota values:
   The most effective way to restore your previous quota values or request an increase is to contact AWS Support directly. However, since you're on the Basic Support plan, you'll need to use a specific approach:

- Go to the AWS Support Center at https://support.console.aws.amazon.com/support/home#/
   - Create a new case under the "Account and billing" category. This type of inquiry can be made free of charge, even with the Basic Support plan.
   - In your case, clearly explain:
     a) Your previous quota values and when you noticed the change
     b) The impact on your senior project
     c) Your attempts to resolve the issue through the Service Quotas console
     d) The specific quotas you need increased (Cross-region model inference tokens and requests per minute for Amazon Nova Lite)
     e) Your desired quota values (2,000,000 tokens and 1,000 requests per minute)

Be sure to provide a detailed explanation of your use case and why these higher quotas are necessary for your project.

2. Regarding others experiencing sudden quota reductions:
   While I don't have specific information about recent widespread quota reductions for Nova Lite, it's not uncommon for AWS to adjust quotas based on various factors. However, the significant reduction you've experienced does seem unusual, especially given that the documentation still shows the higher values.

Additional suggestions:

- If you continue to encounter issues with the support case creation (such as the language error you mentioned), make sure to include this information in your support request. 
- While waiting for a response from AWS Support, you might consider temporarily adjusting your project to work within the current limits if possible.
- Keep in mind that quota increase approvals are not guaranteed and may take some time to process. AWS reviews these requests carefully to ensure proper resource allocation.

I hope this information helps you navigate the process of restoring your quotas. Good luck with your senior project!  
**Sources**  
[How do I restore Amazon Bedrock service quotas to their default levels? | AWS re:Post](https://repost.aws/questions/QUolPcxn21QKGAWwyjzzx3gA/how-do-i-restore-amazon-bedrock-service-quotas-to-their-default-levels)  
[How to increase AWS Bedrock quota for the specific model? | AWS re:Post](https://repost.aws/questions/QUYCaSVk7GSu-onZOeJBNavg/how-to-increase-aws-bedrock-quota-for-the-specific-model)  
[Can not increate invokeModel request to Claude 3.5 Sonnet v2 | AWS re:Post](https://repost.aws/questions/QUOVy9fm-sRh2ZChqjIh98hQ/can-not-increate-invokemodel-request-to-claude-3-5-sonnet-v2)  
[Request to Increase Low Service Quotas for On-Demand InvokeModel Requests and Bedrock API on New Root Account | AWS re:Post](https://repost.aws/questions/QU5fCz-HKLR8yKcq7rYBaxhA/request-to-increase-low-service-quotas-for-on-demand-invokemodel-requests-and-bedrock-api-on-new-root-account)

Quotas for Amazon Bedrock Nova Lite Suddenly Decreased — How to Restore Previous Limits?

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