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Hi,
I'm so sorry for the concern this has caused. Reach out to our Account & Billing team via our Support Center: go.aws/support-center.
While our teams unable to make changes or delete resources within your account, they'll be happy to take a look at it with you.
- Sage A.
I understand your frustration with being charged for a service you've already deleted. Let me clarify what happens when AWS Directory Service directories are deleted and address your concerns.
When any AWS Directory Service directory (Simple AD, AWS Managed Microsoft AD, or AD Connector) is deleted, all directory data and snapshots are permanently deleted and cannot be recovered. The directory itself does not automatically restart or recreate on its own—AWS does not have any built-in mechanism that would cause a deleted directory to spontaneously recreate itself.
However, there are important points to consider:
Before deletion, you must disable all AWS applications that are enabled for that directory. If applications remain enabled when you attempt to delete a directory, this could prevent proper deletion or cause unexpected behavior. Common applications that need to be disabled include Amazon WorkSpaces, Amazon WorkDocs, Amazon WorkMail, AWS IAM Identity Center, and others.
Regarding your billing: If you're seeing charges resume after a period of $0 charges, this suggests either:
- A new directory was created (intentionally or through automation you may not be aware of)
- There are other AWS services or configurations triggering directory creation
- The original directory wasn't fully deleted due to enabled applications
To resolve this:
- Before deleting the directory again, carefully verify that ALL AWS applications are disabled for that directory
- Check your AWS Support Center (https://console.aws.amazon.com/support/) to add correspondence about the unexpected charges
- Review your AWS Support plan options if you need faster assistance with billing concerns
The directory itself cannot restart after confirmed deletion—something else would need to trigger its recreation.
Sources
Deleting your Simple AD - AWS Directory Service
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