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Cancelling all services

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Hi all,

I am not a web or tech person. My wife and I started a very small non-profit, and AWS sent us a 'sign up for our services for free' email. So, like a dummy, I signed up for AWS. I have never logged into it once, until today because I received an email that said I would be charged if I didn't cancel services.

I have no idea what I need to cancel, how to cancel it, or if I am even subscribed to something that will actually charge me. I need some 'Explain like I'm five' directions on how to figure out what I am signed up for. and how to make sure all of my services are cancelled.

Is there someone that can help me out?

Thanks!

  • Hello, I hope that you were able to cancel the unwanted services. However, I have a question. Did they actually start charging you for the email free tier? That does not sound right to me. E.g. I am still using instances on the AWS EC2 free tier, I get charged for subscriptions running on them but not for the free tier. Thank you for taking the time to respond. Regards, JP

2 Answers
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To cancel all AWS services and avoid charges, here's what you need to do:

  1. Login to the AWS Management Console using your account credentials at console.aws.amazon.com

  2. Go to the "Billing and Cost Management" console - you can find this by typing "billing" in the search bar at the top of the console.

  3. Look for "Cost Explorer" to see which services (if any) are incurring charges. This will show you exactly what you're being billed for.

  4. Once you identify the services, you'll need to go to each service's console section and terminate/delete those resources. For example, if you have EC2 instances, you'd go to the EC2 console and terminate them.

  5. Make sure to check all AWS regions for resources, as you might have services running in different regions that you're not aware of.

  6. If you're certain you don't want to use AWS at all, you can close your account completely. To do this:

  • Make sure you've terminated all resources first
  • Go to Account Settings
  • Scroll to the bottom where you'll find "Close Account"

If you're having trouble identifying what's causing charges or how to terminate specific resources, you can contact AWS Support by opening a case under "Account and billing" for assistance.

Remember that even if you haven't actively used AWS, some resources might have been created during the sign-up process that could incur charges if not properly terminated.
Sources
How to cancel services? | AWS re:Post
I keep getting charged | AWS re:Post
account deletion to stop charges | AWS re:Post
Billing question | AWS re:Post

answered a year ago
AWS
EXPERT
reviewed a year ago
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Hi Kris,

A similar question was asked here.

AWS has an official step-by-step guide on identifying and deleting resources within your account, which I will link below: https://repost.aws/knowledge-center/terminate-resources-account-closure

You can also utilize AWS Resource Explorer to identify resources within your AWS account: https://aws.amazon.com/blogs/aws/introducing-aws-resource-explorer-quickly-find-resources-in-your-aws-account/

answered a year ago

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