1 Answer
- Newest
- Most votes
- Most comments
0
Hello.
In rare cases, AWS may suspend usage if it detects abnormal resource usage or security issues.
In this situation, you need to open a case with AWS Support under "Account and billing" as stated in the error message.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html
Relevant content
AWS OFFICIALUpdated a year ago- AWS OFFICIALUpdated 6 months ago
- AWS OFFICIALUpdated 2 months ago
- AWS OFFICIALUpdated 2 years ago
So I got this email from actually
We can't validate important details about your Amazon Web Services (AWS) account. Your AWS account has been placed on hold pending additional verification. Any resources running on your account are subject to termination and might not be recoverable. At this time, we need your support to address the situation.
If you do not respond by 01/03/2024, your AWS account will be suspended and you won't be able to access AWS services. AWS reserves the right to expedite suspension of your account in certain situations.
As soon as possible, but before the date and time previously stated, please upload a copy of a current bill (utility bill, phone bill, or similar), showing your name and address, phone number which was used to register the AWS account (in case of phone bill). If the credit card holder and account holder are different, then provide a copy for both, preferably a bank statement for the primary credit card being used on the account.
You can also provide us the below information, in case you have a document for them:
-- Business name -- Business phone number -- The URL for your website, if applicable -- A contact phone number where you can be reached if we need more information -- Potential business/personal expectations for using AWS
now the point is "current bill (utility bill, phone bill, or similar)," they asked for isn't in my name i did provided all the other information they haven't replied yet may be becuz its 1st jan