aws connect "this call it's not recording"

Hello Christophe, I'll be answering your question to the best of my ability under the assumption that you are using Amazon Connect.

What you are likely hearing "This call is not being recorded" is within the "Default outbound" flow. Source: https://docs.aws.amazon.com/connect/latest/adminguide/default-outbound.html

To change this statement, navigate to your Amazon Connect Dashboard, then change the "Default outbound" flow as needed. Source: https://docs.aws.amazon.com/connect/latest/adminguide/change-default-contact-flow.html