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Hi,
AWS SES has mechanism to handle high bounce rate: see https://repost.aws/knowledge-center/ses-high-bounce-rate
You should incrementally implement those to raise the quality of your mailing list.
Also, this KC article will give you recipes to manage opens: https://repost.aws/knowledge-center/ses-email-opens-clicks
Best
Didier
I need to know if SES has a way to filter recipient emails to avoid sending a large number of emails to non-existent addresses, which would increase the bounce rate when sending emails through SES. If SES does not support this, do you have any solutions based on your experience?
Email senders are expected to confirm the opt-in preference from the person who will be receiving the messages. If the sender doesn't know that the address exists, then it hasn't been confirmed. Please read: https://aws.amazon.com/blogs/messaging-and-targeting/optimizing-email-deliverability-a-user-centric-approach-to-list-management-and-monitoring/
You may use the Account Level Suppression List to prevent future sending to addresses that bounce. Please read: https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list.html
I need to know if SES has a way to verify that the recipient has received and opened the email. Since this is a water bill notification email, I need to ensure that users receive and read the email rather than it ending up in spam or being missed. If SES does not support this, do you have any solutions based on your experience?
Since engagement tracking involves the user's email client (Outlook, Gmail, Apple Mail, etc) loading an invisible image, it is common for many clients to not load images, or the client or mailbox provider will intentionally load the pixel to protect the privacy of their users. There is no way to guarantee that a person has opened and read an email message. You should use other engagement signals: has the person paid their bill, did the person click on a link in the email, did the person login to look at their bill, etc.
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Thanks Didier, However, with regards to identify the existing of email, do you have any solution to check if the email address is existed so that we can send email to the valid mail addresses instead of sending email to invalid email
Hi Steven, there are some ways to verify email address instead of sending, see for example https://www.mailslurp.com/blog/verify-email-address-without-sending-email/ or https://sendgrid.com/en-us/blog/the-best-and-worst-ways-to-verify-email-addresses It will require some programming on your side and you have no guarantee that all remote smtp servers will support VRFY smtp command. Thanks for accepting my answer! Didier
Thanks for your information Didier, With regard to manage opens, is VDM able to show the specific email addresses which opened emails ?
VRFY is almost never supported