By using AWS re:Post, you agree to the AWS re:Post Terms of Use
AWS re:Postre:Post

Unable to start lightsail instance on source account

0

Hi, I have a problem with one of my Lightsail instances. It is the "Plesk_Hosting_Stack_on_Ubuntu_1" machine, and the website hosted on it was not responding. I tried to restart it, but I kept being redirected to a 403 error page. So, I turned it off, and now when I try to start it, I am still getting the same 403 error page. Can you please help me? My restorent service depends on this. Thank you.

Topics
ComputeManagement & Governance
Tags
Amazon LightsailAWS Command Line InterfaceComputeAWS Account Management
Language
English
rePost-User-0360549
asked a year ago215 views
1 Answer
0

Hi,

If you're seeing the error on the Lightsail console, the user or role you are using is probably missing the permissions to restart the instance.

You can follow this guide to set up a user with full Lightsail permissions: https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-managing-access-for-an-iam-user

If you're seeing this error when visiting your plesk website, you can try some of the troubleshooting steps here: https://www.plesk.com/blog/various/403-forbidden-error-what-is-it-how-to-fix-it/

AWS
Varun_R
answered a year ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions

Relevant content