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Please submit a ticket with the AWS customer service team in the link above. They will be able to review the circumstances and determine if a voucher will be provided.
Sure i have submitted using the customer support as suggested. Thanks!
Hello, I'm sorry you had a poor proctor experience. Fortunately, 12/31/22 was our last day using PSI as a testing partner. All exams starting 1/1/23 are delivered exclusively through Pearson Vue and we will share this feedback so that there is internal visibility.
Congrats on passing your exam, and thank you for sharing this feedback with us. If you wish to submit any more details of your experience, then submit a ticket to the AWS Training & Certification customer support team, please allow at least 48 hrs to get a response.
Hi Nyugen,
Thank you very much for quickly responding and considering my concern. Greatly appreciate the personal attention. Very glad it is not PSI moving forward, this does make me less stressed. thank you!
Thank you, Keerthi
Also i would like to request some kind of a refund or amazon coupon for the inconvenience caused. To help me build trust with AWS and aid me in motivating myself to do more certifications. thank you!
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This morning, I did my AWS CCP CLF-C02. The proctoring experiences is bad with Pearson Vue, they just message me and did not speak at all. I show them the room and put my phone away and was clear to start. After that I completed all the questions. I very confident about the exam but still I would like to again review all my questions again. During the process of reviewing my previous questions. Suddenly it alert me detect validation error and log me out. I did nothing wrong and did not speak a word or make a sound and was being log out suddenly. I open an case with AWS and they have to wait Pearson VUE to review which require 3 business day.