Flickering issue when resizing pip-mode in android

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After applying PIP mode to the BasicPlayback sample app, pressing the home key to enter PIP mode and changing the size of the PIP window is fine, but after completing the size change, the player screen flickers. How do I prevent the player screen from flickering when resizing PIP mode?

https://github.com/aws-samples/amazon-ivs-player-android-sample/issues/52

asked 2 months ago90 views
1 Answer
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I apologize, but I don't have specific information about a flickering issue when resizing PIP (Picture-in-Picture) mode in the Amazon IVS Android player. The provided sources don't contain details about this particular problem or its solution.

However, I can offer some general advice based on common practices for dealing with video playback issues:

  1. Ensure you're using the latest version of the Amazon IVS Android player SDK. The current latest version is 1.33.0. Updating to the latest version might resolve the issue if it's a known bug that has been fixed.

  2. If you're testing on an emulator, try using a real Android device instead. Some video-related issues can occur on emulators that don't appear on actual devices.

  3. Check if the issue persists across different Android versions and device models. This can help determine if it's a device-specific problem or a more general issue with the SDK.

  4. If the problem continues, it would be helpful to capture logs and provide a detailed reproduction steps when reporting the issue to AWS support. You can use the sessionId function of the Android player to get a unique playback session identifier, which can be helpful for troubleshooting.

  5. Consider checking the Amazon IVS Release Notes for any known issues or recent fixes related to PIP mode or resizing.

If the issue persists after trying these steps, it would be best to contact AWS support directly with the detailed information about the problem, including the playback session identifier, device information, and steps to reproduce the issue.
Sources
Known Issues and Workarounds - Amazon IVS
IVS Player SDK - Amazon IVS
IVS Player SDK: Android Guide - Amazon IVS

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answered 2 months ago

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