Blu Age L3 Workshop - Execution - Test - Online (Blank screen issue)

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I am trying to modify account 00000000002 in Account features step. (The steps are :- Edit account 00000000002 Modify First Name to John and validate Modify FICO Score to 350 and validate Save the modifications) Here validate feature is not working and save option also not showing. It should show message("FICO score should be between 300 and 850 "). Update Account page After I press enter key the screen is blank, I tried restarting Tomcat server and also checked the COACTUPC.stm as well but I can't find the issue. Screen Blank on Enter Tomcat log Enter image description here Also I noticed that I can't see overwrite option in screen as well Enter image description here Any suggestions on how to resolve would be appreciated. Thanks!

  • I did transformation again in blu insights and uploaded again in eclipse and done the steps again. The account update is working, but I am still not able to see the overwrite/help option in the webpage

1 Answer
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The issue you're experiencing with a blank screen during the online transaction testing in the Blu Age L3 Workshop is a known problem that others have encountered as well. There are a few potential solutions you can try:

1. Refresh your browser: Sometimes, simply refreshing the page can resolve the blank screen issue. This has worked for some users experiencing the same problem.

2. Check browser network requests: Use your browser's developer tools to trace the REST requests made to the back-end. This can help you understand the structure and parameters of the requests, which might provide clues about why the screen is going blank.

3. Reproduce the query outside the browser: Try using a tool like curl to reproduce the same query outside of the browser. This can help isolate whether the issue is browser-specific or related to the back-end.

4. Review application configuration: Ensure that all datasources (jics, bluesam, bac, primary) are configured correctly and that the DB server is started and running properly.

5. Check application-main.yml: Add the following key to the application-main.yml file:
   stopExecutionWhenProgNotFound: false
   This setting can help prevent execution stops when certain programs are not found, which might be related to your blank screen issue.

6. Verify CICS configuration: Double-check that all CICS configuration steps have been followed correctly, as incomplete setup can lead to unexpected behavior in online transactions.

If these steps don't resolve the issue, you may need to reach out to the AWS Blu Age support team or consult with the workshop facilitators for more specific guidance tailored to your environment and workshop version.
  

Sources
BluAge L3 Workshop (Go Live --> Testing --> Test Online) Blank Screen when testing Online Transactions CC00 | AWS re:Post
AWS Blu Age L3 workshop - Automation step error | AWS re:Post
BluAge L3 Workshop CEEDAYS Program not found Exception when adding new transaction online | AWS re:Post

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answered 3 months ago

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