I use the EC2Rescue, but I can`t upload data to support url.

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Hello, I use the AWS System. A few days ago, I ran the EC2Rescue for Linux(EC2RL), I got the result from service. I read the document about EC2Rescure for Linux, so I tried to upload data to the support url. But, I couldn`t work because I saw the error message.

Traceback (most recent call last): File "/home/ec2-user/ec2rl-1.1.5/ec2rl.py", line 124, in <module> if main(): File "/home/ec2-user/ec2rl-1.1.5/ec2rl.py", line 106, in main return ec2rl() File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/main.py", line 637, in call return getattr(self, subcommand)() File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/main.py", line 724, in upload presigned_url = ec2rlcore.s3upload.get_presigned_url(self.options.global_args["supporturl"], tgz_filename) File "/home/ec2-user/ec2rl-1.1.5/ec2rlcore/s3upload.py", line 114, in get_presigned_url uploader_url = urllib_urlopen(the_request).geturl() File "/usr/lib64/python2.7/urllib2.py", line 154, in urlopen return opener.open(url, data, timeout) File "/usr/lib64/python2.7/urllib2.py", line 421, in open protocol = req.get_type() File "/usr/lib64/python2.7/urllib2.py", line 283, in get_type raise ValueError, "unknown url type: %s" % self.__original ValueError: unknown url type: URLProvidedByAWSSupport

I Think that this question is very simple to professional or veteran member, but I can`t understand error message until now.

The question.

  1. What is the "URLProvidedByAWSSupport"? I think this word means support case in support center. Is that right??
  2. if the "URLProvidedByAWSSupport" is not supoort center, what can I do to upload the EC2Rescue for Linux?

Can anyone help me??

neosky
asked 9 months ago27 views
1 Answer
0
Accepted Answer

Hello nesoky, The support URL would be provided by an AWS Support Engineer if you had a case open with AWS Support. If you do not have a case open you won't be using that URL.

Are you trying to fix an EC2 instance? If so can you elaborate on what you're trying to do there and perhaps someone can assist.

Thank you,

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EXPERT
Rob_H
answered 9 months ago
  • Thank you for your comment. I`ll open a case and upload files as your answer.

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