Disconnected when in burstable zone

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I keep getting disconnected from my instance in VS code remote develop whenever it enters the burstable zone, i cannot access using SSH neither from the Lightsail console. My application halts and all the services as well. I have a 2gb RAM instance with a really small node app with mongodb, as it is a really small deployment the compute power and memory should be more than enough to carry it. This is a show stopper for me and i need to know if there's an answer or move to another cloud provider that gives a solution as paying 10 USD monthly for a buggy instance is too much.

Jorge
asked 3 months ago123 views
4 Answers
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Accepted Answer

For the record and for the sake of helping anyone facing this same issue as Lightsail users won't get technical assistance; The solution isn't to upgrade your instance... as 2VCPUs and 1-2 gb RAM is a lot for a micro service or a webpage in wordpress... the solution is to set a swap file to double of your instance's RAM. By default neither bundle has a swapfile, this means when you face a memory usage spike the OS will kill any process to free some memory including SSH.

This command will help you to create a swap file... sudo fallocate -l 4G /swapfile && sudo chmod 600 /swapfile && sudo mkswap /swapfile && sudo swapon /swapfile && sudo sed -i '$ a/swapfile swap swap defaults 0 0' /etc/fstab

Jorge

Jorge
answered 3 months ago
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Hello.

Is it possible to connect using ssh command etc. instead of via VSCode when bursting?
Also, have you ever used up all your burst credits when you were unable to connect?
https://lightsail.aws.amazon.com/ls/docs/en_us/articles/amazon-lightsail-viewing-instance-burst-capacity

profile picture
EXPERT
answered 3 months ago
  • No, it's impossible to connect via ssh directly. As for the second question, never I'm always over 90% of burstable credits. I'm wondering if there's any issue regarding nodeJS. I've already migrated instance twice using snapshots as well as clean install, I always face this issue.

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Just to complement, my burstable graph looks like this and sometimes it takes over 30 min to let me connect again and by then my nohup node process running was dropped and my service halted.

Enter image description here

Jorge
answered 3 months ago
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Hi, Thank you for reaching out to us about the issue you are facing. Some of your instances reaching 100% CPU Utilization may be causing the disconnection problem. We recommend upgrading to larger bundles from smaller ones, as this can help alleviate the issue of CPU Utilization reaching 100%.

AWS
SUPPORT ENGINEER
answered 3 months ago

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