EMR step failure Alerts Issue

To address your main issue of other team members not receiving alerts even after confirming the subscription to the SNS topic, here are a few troubleshooting steps you can take:

1. Confirm Subscription Status:

   • Ensure that your team members have confirmed their subscription to the SNS topic. They should receive a confirmation email from AWS SNS upon subscribing, and they need to click the confirmation link in the email to activate their subscription.

2. Check SNS Topic Policies:

   • Verify the policies attached to the SNS topic to ensure that they allow subscriptions from external accounts or email addresses. Sometimes, restrictive policies can prevent subscriptions from being confirmed or delivered.

3. Check Email Filters:

   • Ask your team members to check their email spam or junk folders. Sometimes, alerts from AWS SNS may be filtered as spam by email providers.

4. Verify Email Addresses:

   • Ensure that the email addresses your team members used for subscription are correct and active. Typos or inactive email addresses can prevent delivery of alerts.

5. Resend Confirmation Emails:

   • You can manually resend the confirmation email from the AWS SNS console. Go to the Subscriptions section of your SNS topic, select the subscription, and choose "Resend confirmation" from the actions menu.

6. Check IAM Policies:

   • If your AWS account uses IAM policies to control access to SNS topics, ensure that your team members have the necessary permissions to receive notifications from the SNS topic. .