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Hello.
Please ensure that you meet all the prerequisites listed in the document below as mentioned in the error message.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-instance-connect-prerequisites.html
A common problem is that the EC2 security group does not allow SSH connections from EC2 Instance Connect, making it impossible to connect.
There is a prefix list for EC2 Instance Connect, so please make sure to allow this in the security group's inbound rules.
https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/ec2-instance-connect-prerequisites.html#ec2-instance-connect-setup-security-group
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