I tried to grant another user access to my account and was immediately asked to verify this user’s identity. Despite providing all the required details, my request was denied because I supposedly do not have a business account.
However, my account is not a private one but a business account. Therefore, I assume there may be an error on your side.
I have been trying to contact you and resolve this issue for more than two weeks. Since Amazon keeps directing me to reach out to you, I hope to receive a response as soon as possible.
I look forward to your prompt reply.
Bianca Turcanu
