Unassigned Billing Case (13 Days) - Skill Builder Refund Request

I have cancelled Skill Builder after few hours of subscription. Opened support case to get refund. 2 days passed, still unassigned. I will update here once I will get any reply.

I understand you're waiting for a response on your Skill Builder refund request. While I can't directly access or escalate individual support cases, I can help clarify the process and next steps.

For AWS Skill Builder subscription refunds requested within the 3-day cancellation window, these are typically handled through the AWS Support case system. Since you've already submitted your case and added follow-up correspondence, the best way to ensure it receives attention is to continue adding updates through the AWS Support Center at https://console.aws.amazon.com/support/. Each time you add correspondence, it helps keep your case active in the queue.

The AWS Support team handling billing cases will be able to verify your cancellation timeline and process your refund request according to the Skill Builder refund policy. Continue monitoring your case through the Support Center for updates from the team.