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Amazon Lex is the AWS service that helps you build text chatbots. It's a fully managed AI service that enables developers to create conversational interfaces for applications using both voice and text. Amazon Lex uses deep learning algorithms to understand user requests and respond accordingly, making it easy to build sophisticated, natural language chatbots.
With Amazon Lex, you can design, build, test, and deploy conversational interfaces in your applications without needing deep learning expertise. It provides high-quality speech recognition and natural language understanding capabilities, powered by the same conversational engine as Amazon Alexa.
Amazon Lex allows you to define the conversation flow by specifying intents, utterances, slots, and prompts. You can then integrate your chatbot with various platforms, including mobile devices, web applications, and popular messaging services. The service also offers seamless integration with other AWS services like AWS Lambda, Amazon Cognito, and Amazon CloudWatch, enhancing the functionality and capabilities of your chatbot.
Sources
What Is Amazon Lex? - Amazon Lex V1
Amazon Lex FAQs - Amazon Web Services
What is Conversational AI? - Conversational AI Chatbots Explained - AWS
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