Skillbuilder subscription does not show in AWS Console Billing

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I subscribed to the Skillbuilder subscription ($29/month). Skillbuilder kept sending me emails that my subscription will invoiced, and I have an ability to view my invoice in the AWS account billing. But when I log into my AWS personal account (billing section) - I see no invoices for Skillbuilder subscription. Eventually my personal subscription ran out, and the bill left unpaid, and I have no access to the modules I was completing on paid plan.** It is possible to see what AWS account is linked to my Skillbuilder account and where the invoices are sent?** I am just a few steps away from finishing one of trainings and gaining certificate; I would like to cover the unpaid bill and keep my personal account functioning.

Diana
asked 10 months ago375 views
2 Answers
1

You are not able to see the AWS account linked to your AWS Skill Builder account from the AWS Skill Builder portal. Please contact AWS Training and Certification customer service: https://support.aws.amazon.com/#/contacts/aws-training for further assistance.

profile pictureAWS
answered 10 months ago
1

I am sorry you are having issues logging into Skill Builder! Please use https://www.amazon.com/gp/help/customer/account-issues/ to reach the Amazon.com team that can help with your account issues. For phone support in U.S. and Canada: 1-800-388-5512 and 1-800-383-9484 For International phone support: (charges may apply) 1-206-577-1364.

If the answer I provided led to a resolution, please approve the answer for improvement of the re:Post community!

AWS
answered 9 months ago

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