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DeepLens HW v1 Registration Failed

0

Hi,

I registered my DeepLens HW v1 several times already and I still get the same result when in the AWS console: registration status failed

I have no idea why this is happening since I am following the exact steps in the official documentation.

No answers about such issues were provided here, this is why I am posting this question. What might be the reasons behind the registration failing? I did upload the certificates, provided the roles needed, connected the camera to the internet...

The documentation only request me to repeat the registration again, but I've been doing this many times already and nothing was solved. Please help! Thanks.

  • Chris_P
    2 years ago

    My initial thoughts would be to make sure all the firmware and software is up to date. Make sure the device isn't previously registered to another account. If you are the original owner, I would still deregister the device and then try to register again. If you aren't the original owner, the previous owner may not have deregistered the device.

  • AWS-User-7357456
    2 years ago

    Hi Chris_P, Yeah, my DeepLens device is renewed one. How will I deregister the device and then try to register again without original owner permission.

Topics
Machine Learning & AI
Tags
AWS DeepLens
Language
English
AWS-User-7357456
asked 2 years ago328 views
1 Answer
0

I ran into the same problem and this is what I did:

  1. de-registered the device with failed registration status
  2. attached a keyboard and monitor to the camera and logged in using the password I created during the initial registration attempt (if you haven't set that password then the default should be aws-cam)
  3. opened cmd on the camera and ran the below commands to update it:

sudo apt-get update

sudo apt-get install awscam

sudo reboot

  1. Once the camera was rebooted, I inserted a pin in the reset hole in the camera
  2. did the registration process all over again and it was successful
netbug123
answered 2 years ago
  • AWS-User-shree
    2 years ago

    This approach is not working for me. The device doesn't go into reset mode after I reboot and insert the pin in the reset hole.

  • rose
    10 months ago

    how to connect keyboard and monitor to DeepLens?

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