How we can get Post Contact Summary from CCP to contact data when interaction gets ended.

Based on your re-post query, I understand that you are trying to:

1. Obtain Post Contact Summary of voice interactions from Amazon Connect CCP
2. Integrate this data into the interaction data during the "OnEnded" event
3. Access Kinesis data stream events (START, SEGMENT, and Completed)
4. Specifically retrieve PostContactSummary through SEGMENTS events
5. Implement this using Amazon Connect streams in your code for contact events

I notice that despite following the documentation at https://docs.aws.amazon.com/connect/latest/adminguide/contact-analysis-segment-streams.html and exploring AI options, you haven't achieved the desired results.

However, it has come to our attention that you are already working with the AWS Support team on this matter. For consistency and to ensure you receive the most accurate technical guidance, I recommend continuing to work through your open support case with AWS Premium Support.

As soon as all the information has been consolidated internally while you are working with the AWS Support Team, this re-post article will be updated accordingly.

Please let me know if you have any other questions related to this specific case.