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TNR update: Rejected

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I need to update "Business legal name" and "Tax registration number," and I'm trying to change these details for the TNR associated with my account. Immediately after saving the changes, the "TNR Status" column in the TNR list shows "Rejected." How can I figure out why? How can I fix this? Thanks

1 Answer
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Accepted Answer

When your Tax Registration Number (TNR) status shows as "Rejected" after updating information like your business legal name and tax registration number, this means your submission didn't pass the verification process.

Unfortunately, the documentation doesn't specify the exact reasons why a tax registration might be rejected in the AWS Billing and Cost Management service. The system only indicates four possible statuses for a TNR: Verified, Pending, Deleted, or Rejected.

To address this issue, I recommend:

  1. Double-check that all the information you provided is accurate, complete, and matches your official tax documentation
  2. Ensure the legal name matches exactly what appears on your official business registration
  3. Verify that the tax registration number format is correct for your jurisdiction
  4. Contact AWS Support for specific details about why your TNR was rejected, as they can provide the exact reason for the rejection and guide you on how to correct it

After making the necessary corrections based on AWS Support's guidance, you can resubmit your TNR information for verification.
Sources
TaxRegistrationWithJurisdiction - AWS Billing and Cost Management
TaxRegistration - AWS Billing and Cost Management

answered 8 months ago

AWS
EXPERT

reviewed 8 months ago

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