Unable to verify my customer verification

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Dear Sir/Madam, I'm unable to verify my customer verification information. Please find attached documents and provide some solution for the same.Showing failed message

asked 10 months ago587 views
1 Answer
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Hello,

There are a few reasons why the PAN verification might have failed:

Typos or errors: There may have been typos or errors when entering the PAN details. Incorrect document type: The PAN card might not be the right document for verification. Unclear image: The uploaded image of the PAN card might be blurry or unclear. Here are some steps you can take to solve the issue:

Check for typos: Double-check that the PAN number has been entered correctly, including any hyphens or spaces. Verify document requirements: AWS may have specific requirements for the type of documents that can be used for verification. You can check their documentation to see what types of documents are accepted for PAN card verification. Upload a clear image: If the image of your PAN card is blurry or unclear, take a new one and upload it again. The image should be well-lit and in focus, and all of the text should be readable.

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answered 10 months ago
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reviewed 10 months ago

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