How to discover all accounts associated with my email address

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When logging into my AWS account as root user I keep getting a prompt to change my email address as it seems that email address is associated with multiple accounts. I don't have multiple accounts as far as I know. I have an Amazon.com account and an AWS account. Both have different emails. Also how I am supposed to have a root user and an admin user if I can only have one email address per account?

asked 6 months ago282 views
1 Answer
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Hi, check if your email provider supports using '+' in the Email address. Email providers like Gmail allow you to use the alias yourEmail+Anything@gmail.com and it will still forward that to your inbox while AWS will consider it a unique Email address. https://www.streak.com/post/gmail-plus-addressing-trick

For example, the addresses:

aws-account1+management@example.com and aws-account1+audit@example.com will be treated as unique addresses in AWS, but with the use of plus addressing, your mail system would deliver messages for both of these addresses to the same aws-account1@example.com email account or distribution list. Source: https://getstarted.awsworkshop.io/01-up-front-tasks/04-address-prereqs/02-obtain-email-addresses.html

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answered 6 months ago
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reviewed 6 months ago
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reviewed 6 months ago
  • For the duplicate address, you'll have to open a ticket via the console with Support: they may be able to inform you about the other account

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