EC2 instance stuck in stopping state

Question

This morning our instance become unreachable. We tried a reboot, but this did not fix. When we tried to stop the instance we are now stuck in the "Stopping" state. We have tried to "Force stop" the instance but it is still not working/in the "Stopping" state.

Can we please get someone to look it over and assist?

Instance ID: i-002e049393e50eae6

Thank you, Thomas

Can we please get someone to look it over and assist?

Instance ID:  i-002e049393e50eae6

Thank you, 
Thomas

Chibuike_A · Answer

Hello Thomas, 
I can see the Instance is running healthy since 1 month ago. Are you still having the issue?

If yes, try stopping the Instance using the AWS CLI command below

```aws ec2 stop-instances --instance-ids i-002e049393e50eae6```

> Note that you can use AWS CloudShell to run AWS CLI commands via the Console. See [Working with AWS CloudShell](https://docs.aws.amazon.com/cloudshell/latest/userguide/working-with-cloudshell.html)

If the issue persists, reach out to [AWS Premium Support](https://aws.amazon.com/contact-us/?nc2=h_header)

EC2 instance stuck in stopping state

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