SES moved out of sandbox, but still no emails to unverified allowed

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I have a Django site that I am using SES for password reset and have set-up in AWS_SES_REGION_ENDPOINT = "email.us-east-1.amazonaws.com" . For trouble-shooting, I added a few emails in the verified identities area. The email works fine when I send TO these emails. If I try to send to anyother non verified email I receive the following error: An error occurred (MessageRejected) when calling the SendRawEmail operation: Email address is not verified. The following identities failed the check in region US-EAST-1: mymailaddress@hotmail.com

I did verify that I am out of Sandbox mode and do not have the warning at the top of the dashboard. Is there something I can do to troubleshoot this?

  • I am out of sandbox
  • I can send to verified identities
  • I cannot send to non-verified identities
  • Congratulations! Your DKIM setup for the domain mysite.com is complete. You can now send DKIM-signed emails from any address within this domain through both Amazon SES.

    For more information about DKIM, see the Amazon SES Developer Guide at http://docs.aws.amazon.com/ses/latest/DeveloperGuide/dkim.html . Please note that this email only relates to the US East (Ohio) region.

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asked 4 months ago114 views
1 Answer
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Accepted Answer

This was a rookie mistake. I had 2 regions set-up in Amazon SES. The one that was out of the sandbox (us-east-2) and one still in "sandbox" us-east-1. My Django code was using the wrong one. Changed the settings.py email settings to us-east-2:

    EMAIL_BACKEND = 'django_ses.SESBackend'
    EMAIL_HOST = 'email-smtp.us-east-2.amazonaws.com'
    EMAIL_PORT = 587
    EMAIL_USE_TLS = True    
    AWS_SES_REGION_ENDPOINT = "email.us-east-2.amazonaws.com" 
    AWS_SES_REGION_NAME = 'us-east-2'
    DEFAULT_FROM_EMAIL = 'noreply@mysite.com'
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answered 4 months ago
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reviewed 4 months ago

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