Root Access Needed.

I Have cPanel license & my WHM not working i have contacted cpanel support they told me.

If the server is licensed, run the /usr/local/cpanel/cpkeyclt command as the root user.

I am unable to login as root kindly help me.

Topics

Tags

Language

English

asked 2 years ago225 views

1 Answer

Are these answers helpful? Upvote the correct answer to help the community benefit from your knowledge.

Hello,

If this cPanel/WHM is hosted on an EC2 instance on your account, you can simply SSH to the instance and execute the command needed.

There are a few ways to SSH into the instance, instructions on how to use each way are detailed here: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/AccessingInstances.html

EXPERT

answered 2 years ago

Nujan
2 years ago
No! It says permission denied and when I try to use sudo it says bash- sudo command not found. All these issues started yesterday evening out of the blue. Can you please assist me with this? If I check my /bin folder there's no packages like sudo, yum and other.
Chris_G EXPERT
2 years ago
@Nujan, which Linux operating system are you using?
Nujan
2 years ago
At first it was centos and then after installing WHM I've upgraded to cloudlinux OS.

Relevant content