Lightsail instance cannot access internet

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my lightsail instance can ping to internet like 'ping google.com' but it cannot access url like 'telnet google.com 80' and other ports like 22 are also prohibited. In addition, we try to take the snapshot and create another instance from that snapshot, the new instance has no such mentioned problem. However, the lightsail can access other website within the same subnet (ie other website create with the same account) The website installed into the instance is accessed by internet.

  • What is the operating system (or application type) of the Lightsail Instance? Did you install telnet yourself? It's not available on some instance types by default. By default the firewall rules you set on the Instance management Networking tab are for incoming traffic, so if outgoing traffic is being blocked you may want to check if you enabled an operating system-level firewall.

  • The OS of the instance is CentOS 7. We have installed telnet ourself. Yeah, we understand the Networking tab are for incoming traffic and not for outgoing. we have not install firewall as well. In addition, we take the snapshot of this instance and create a new instance from it. The new instance has not such problem.

1 Answer
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The OS of the instance is CentOS 7. We have installed telnet ourself. Yeah, we understand the Networking tab are for incoming traffic and not for outgoing. we have not install firewall as well. In addition, we take the snapshot of this instance and create a new instance from it. The new instance has not such problem.

answered 2 years ago

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