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Does Amazon Connect still integrate with Apple Messages for Business?

0

I tried following this https://docs.aws.amazon.com/connect/latest/adminguide/apple-business-chat.html and got stuck at step 1.4

Amazon Connect was not an option for Messaging Service Provider and when I tried entering the url "https://messagingintegrations.connect.amazonaws.com/applebusinesschat" it wouldn't let me proceed.

I reached out to Apple and they said "Please note that Amazon Connect is not yet available as a Messaging Service Provider for Messages for Business. For the most up to date information, please contact your AWS representative."

Thank you!!!

Topics
Business Applications
Tags
Amazon Connect
Language
English

asked 3 years ago615 views

1 Answer
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Amazon Connect continues to enhance its integration with Apple Messages for Business, and the option to enable this feature will be available on a case-by-case basis. If you are interested in using Apple Messages for Business with Amazon Connect, please contact guziklg@amazon.com and share your use case

AWS

answered 3 years ago

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