i was not able to use my voucher

I understand you missed your AWS Certified Cloud Practitioner exam due to a power outage and are concerned about your voucher. Here's what you should know:

Rescheduling and No-Show Policy: If you missed your exam without canceling or rescheduling in advance, it's typically considered a no-show. AWS certification exams generally require cancellation or rescheduling at least 24 hours before your scheduled appointment to avoid forfeiting your exam fee or voucher.

What You Should Do:

1. Contact AWS Training and Certification Support directly to explain your situation. While power outages are extenuating circumstances, they will need to review your specific case.

2. Contact Your Exam Delivery Provider (either Pearson VUE or PSI, depending on which one you scheduled with) to report the issue and see if they can offer any accommodation given the circumstances.

3. Document the power outage if possible, as this may help support your case when requesting consideration for voucher reinstatement.

Important Note: Voucher reinstatement or refunds are handled on a case-by-case basis and are not guaranteed. However, explaining the extenuating circumstances (power outage) may help your case. The sooner you contact support after the missed exam, the better.

AWS Training and Certification Support can provide the most accurate guidance for your specific situation and let you know what options may be available to you.