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Domain Workmail IP comes up as 0SPAM and SORBS SPAM

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I have been trying to verify DNS for another service I use and decided to check my email deliverability on MSTOOLS. My IP 54.240.11.75 for Workmail comes up as 0SPAM and SORBS SPAM. How can this be fixed?

asked 6 months ago36 views
1 Answer
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Hi,

We actively monitor DNSBLs that could impact delivery across the entire Amazon SES service, or that could impact the ability to send email to recipients who use major email providers, such as Gmail, Yahoo, AOL, and Hotmail. The DNSBLs offered by Spamhaus fall into this category. When one of our IP addresses appears on a list that meets either of these criteria, we take immediate action to have that address removed from the DNSBL as quickly as possible.

We don't monitor DNSBLs that are unlikely to impact delivery across the entire Amazon SES service, or that don't have a measurable impact on delivery to major email providers. The DNSBLs offered by SORBS and UCEPROTECT fall into this category. Because of the specific listing and delisting practices of the vendors who operate these lists, we are unable to have our IP addresses removed from these lists.

Kind regards, Robin

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answered 6 months ago

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