All Instances are hanging after creation

0

Hi everyone
I have a really weird issue here.

When I create instances (from AMI) they get hung once I log in via SSH; sometimes even immediately once I try to connect.

After the hanging, I can't connect to that instance anymore, even after reboot or stop.
I tried Ubuntu 18.4LTS, Debian 9, Amazon Linux all are the same hanging. I also tried with bigger RAM and Storage but no luck.

Troubleshooting I've done:

  • Different Datacenter (N. Virginia, N. California)
  • Different OS
  • Different RAM(up to 4 GB) and Disk Storage(up to 30 GB)
  • Different Security Groups (even any to any)
  • Different IAM Role (Administrator Role)
  • Reviewed the gateway and the routes

Please advise
Thanks!

asked 5 years ago172 views
3 Answers
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Accepted Answer

Hello,

I would like to inform you that the issue with your account has now been resolved. You should now be able to connect to your instances. Please let me know if you experience any further issues.

Regards,
awstomas

AWS
answered 5 years ago
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Hello,

I am sorry to hear about the issue that you are experiencing.

Please note that the reason why you are unable to connect to your instance is caused by an administrative issue with your account. I have created an internal ticket for our customer service team to remedy this situation. I will inform you as soon as I receive an update.

Regards,
awstomas

AWS
answered 5 years ago
0

Thank you guys,

It's finally working

answered 5 years ago

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