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Is there a way to contact the CloudQuest team directly? There is an actual bug with CodeBuild newer version!
I asked in a question earlier about the GenAI "Fine Tuning LLM" quest where it looks like the newer v2 of CodeBuild is conflicting with the quest. But I want to know if there is a way to contact the CloudQuest team directly about this? It is my last quest before receiving the certification and it would be great to add this to my resume as soon as possible! I put in a lot of hours on these.
BTW, the Gen AI CloudQuest game is fantastic, I have gained real-world experience and have learned so much!
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Hello.
Please contact the AWS training team using the URL below.
You cannot contact the AWS training team by contacting AWS support from the AWS account answered by AWS re:Post Agent.
https://support.aws.amazon.com/#/contacts/aws-training
When making an inquiry, if you set the "Inquiry details" as below, it will be processed as a Cloud Quest inquiry.
I understand your frustration with encountering a bug in the CloudQuest "Fine Tuning LLM" quest, especially when it's your last quest before certification. Unfortunately, there isn't a direct way to contact the CloudQuest team specifically. However, for issues like this, the recommended approach is to contact the AWS Training and Certification customer service team.
The AWS Training and Certification team can assist with questions about AWS Skill Builder, which includes CloudQuest. They have the ability to escalate issues to the appropriate teams, including those responsible for CloudQuest content.
To reach out to them, you should use the AWS Support channel. This is typically done through the AWS Support Center if you have an AWS account, or through the general AWS contact forms for training and certification inquiries.
While waiting for a response, it's worth noting that AWS is likely aware of issues that affect multiple users, especially in popular learning programs like CloudQuest. They may already be working on a fix, but your report could help prioritize the issue.
It's great to hear that you've found the Gen AI CloudQuest game fantastic and that you've gained real-world experience from it. Your feedback on the value of the program is important, and you might want to include that when you contact support, as it emphasizes the impact of resolving the issue quickly.
Remember to provide as much detail as possible about the error you're encountering, including any error messages, steps to reproduce, and the specific quest you're working on. This will help the support team understand and address the issue more effectively.
Sources
s3 Cloud Quest problems | AWS re:Post
AWS Cloud Quest - Improve Code Quality using Generative AI Project | AWS re:Post
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Can you please prove links to "AWS Support channel" or the "AWS Support Center" - I do have an account and I paid the monthly fee of $29, thank you for your help.