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Hi,
When you request a certificate from ACM and choose email validation, domain validation email is sent to three contact addresses specified in WHOIS and five common administrative addresses. For more information, see Email validation. If you are experiencing problems receiving validation email, review the suggestions that follow.
https://docs.aws.amazon.com/acm/latest/userguide/troubleshooting-email-validation.html
Here are all troubleshooting steps for managed renewal - https://docs.aws.amazon.com/acm/latest/userguide/troubleshooting-renewal.html
answered a year ago
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