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Please open a support ticket. For the first question, it may be a sign that you have a credential compromised, but you will need to provide more details to support in order to diagnose the problem.
For the second question, yes you can use the same domain identity in multiple regions. Regarding your question about complaint rate, it is reported based on your sending activity per region. There is no ability to reset your complaint rate because it is a direct reflection of recipients complaining about the messages being sent from your account.
answered 6 months ago
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so the reputation metrics will have different % rates based on the sent for each region