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lightsail wordpress white screen

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I have updated my website to use HTTPS and after a while, I have lost access to my website and even the wp-admin page with a white screen. Then I noticed that I can't receive emails as well. After updating the DNS TXT in the lightsail from Route 53, the email came back, but I still have problem with white screen of my website. I have disabled the themes and plugins as well but it didn't work and my website is only 2 pages so I know there is no memory issue as well. I have tried to put the website on debug mode till maybe I see errors but it does not work or show anything as well. I get some errors on apachie which is in Bitnami which I have provided an screenshot as well.

I would appreciate it if you could help.

Here are the DNS records for my lightsail and rout53 as well: rout53 lightsail

SHH screenshot: Bitnami

  • From what I see in the log, could it be that your server configuration somewhere specifies the server name to be example.com, but the actual certificate that you have installed is for dentiste-razban.ch?

    Please use your favorite search engine to look for "ah01909 apache error" to find possible causes and even fixes for this.

1 Answer
1

Hello.

Your question seems to be related to WordPress, not Lightsail (AWS).
Therefore, you may get a better answer if you ask your question on the WordPress forum site instead of AWS re:Post.
https://wordpress.org/support/forums/

If this problem started occurring after updating the website, will it be resolved if I return to the website before the update?

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answered a year ago
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