SitewiseEdgePublisher in Broken State after Deployment

0

Hi all,

I have a gateway that's been down for about a week now - the broken component is SitewiseEdgePublisher 2.4.1.

2023-10-12T13:16:51.570Z [ERROR] (pool-2-thread-20) com.aws.greengrass.deployment.DeploymentService: Deployment task failed with following errors. {DeploymentId=arn:aws:greengrass:us-east-1:738173194126:configuration:thing/GatewayGreengrassCoreDevice-1110:2, detailed-deployment-status=FAILED_ROLLBACK_COMPLETE, deployment-error-types=[AWS_COMPONENT_ERROR], GreengrassDeploymentId=91ceb6e9-f586-43bc-b1f5-7f42fdef808b, serviceName=DeploymentService, currentState=RUNNING, deployment-error-stack=[DEPLOYMENT_FAILURE, COMPONENT_UPDATE_ERROR, COMPONENT_BROKEN]} com.aws.greengrass.deployment.exceptions.ServiceUpdateException: Service aws.iot.SiteWiseEdgePublisher in broken state after deployment at com.aws.greengrass.deployment.DeploymentConfigMerger.waitForServicesToStart(DeploymentConfigMerger.java:200) at com.aws.greengrass.deployment.activator.DefaultActivator.activate(DefaultActivator.java:83) at com.aws.greengrass.deployment.DeploymentConfigMerger.updateActionForDeployment(DeploymentConfigMerger.java:152) at com.aws.greengrass.deployment.DeploymentConfigMerger.lambda$mergeInNewConfig$0(DeploymentConfigMerger.java:104) at com.aws.greengrass.lifecyclemanager.UpdateSystemPolicyService.runUpdateActions(UpdateSystemPolicyService.java:95) at com.aws.greengrass.lifecyclemanager.UpdateSystemPolicyService.lambda$startup$0(UpdateSystemPolicyService.java:169) at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539) at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.base/java.lang.Thread.run(Thread.java:833)

I've tried redeploying etc, is there anything else I could try?

Thanks!

  • Hi @ConorH, were you able to solve your issue? There are also additional logs generated in the /greengrass/v2/work/aws.iot.SiteWiseEdgePublisher/logs/IoTSiteWisePublisherEvents.log file that may be useful for you

ConorH
asked 7 months ago200 views
1 Answer
1

Hi there,

You can take a look at the /greengrass/v2/logs/ directory to find SitewiseEdgePublisher component logs that might give you more information on why the component failed to initialize.

AWS
meltan
answered 7 months ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions