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AWS SES SMTP not working

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I've created AWS SES account. I've a verified identity with my email address. I created SMTP credentials and add to my website. But SMTP is not working.

I got an error when sending a test mail using SMTP.

Please help me to solve the issue.

screenshot of error

2 Answers
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Hello,

According to the AWS SES documentation

answered a year ago
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There could be several reasons why the AWS SES SMTP is not working with your website.

AWS SES starts in a Sandbox mode for new accounts. In Sandbox mode, you can only send emails to verified email addresses or domains. If you're trying to send an email to an unverified email address, it will fail. You can request to move out of the Sandbox mode by following the steps in the AWS SES documentation.

Double-check the SMTP credentials (SMTP username and password) you've added to your website. Make sure they match the credentials generated in the AWS SES console.

Ensure that the AWS region you're using in your website matches the region where you created the SES credentials. SES SMTP credentials are region-specific.

EXPERT
answered a year ago

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