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Looks similar to the issue described at https://github.com/amazon-connect/voicemail-for-amazon-connect/issues/58 - the TranscriptionEventsLambdaFunction needs an environment variable called SECRET_ARN, which should be the same as the one in ContactVoicemailStreamLambda. It'll also require permissions to retrieve the secret (secretsmanager:GetSecretValue for the VoicemailSecret secret).
answered 4 years ago
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Thank you! That did the trick.