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Apologies for any confusion.
The best way to get help is to open a case with our Support team. They can see your account details and help assess needed next steps depending on your desired outcome. You can open a case, here: https://console.aws.amazon.com/support/home.
For more context and preventing charges in our AWS Free Tier, this article might also help: https://repost.aws/knowledge-center/stop-future-free-tier-charges.
— Ann D.
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