Charged for Amazon SMS service even if we don't use it


We have been charged for SMS service even if we don't use it. We don't have any sender phone number but we noticed 50 sms have been sent to different regions (only showed in the main dashboard but impossible to get any details).

Can we get refund for this ?

1 Answer
Accepted Answer


I recommend reaching out directly to our Support team for assistance with this charge and the related service.

Kindly create a case from your Support Center, here:

— Ben G.

answered 7 months ago

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