Why "Close Account" does not work, even if it confirms the account will be closed ?

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hi, For the last 24 hours I tried to close my AWS account - following the indicated procedure. When I push the button "Close Account" I receve the comment that "Your request to close your AWS account was submitted successfully".

However I did not receive any email notification, and the following next day the "Close Account" button is still active like nothing happens.

Who do I have to contact from support, so that to close my account ?

Regards, Paul

2 Answers
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Please review the account status by submitting the ticket through support center and select the Topic Account and Billing and add all the information and submit the ticket.

profile pictureAWS
answered a year ago
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May I know how to close my aws account? Thanks.

answered 3 months ago

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