Instance stuck in shutting down status


Hi, I've a lightsail Linux instance with Wordpress. After 1 year, this morning it started to have troubles. The CPU is ok but the instance became unreachable. I tried to reboot it, but no luck. So I shutted it down but not it's a while the instance is in the status shutting-down.

I guess there is some issue with the underling host.

How can I unblock this situation?


asked 9 months ago23 views
1 Answer

Hello @drenda81,

Thanks for using Lightsail.

Please reach out to customer support and ask them to pass your case to the Lightsail team, we'll help you unblock the instance.


answered 9 months ago

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