Amazon Transcribe is misplacing punctuation (period) and incorrectly moving words to next/previous sentences.

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While attempting to review the Transcribed Closed Caption, we found a frequent and consistent error where the punctuation is applied in the wrong place. We reviewed the video(s) carefully and found that the audio is very clear and concise where one sentence end and another begin. Despite that, we see punctuation errors.

We are not exactly sure, how can we solve this problem. Is there an existing mechanism to deal with such an issue?

Examples of missed Punctuation: Wrong 1: … who are unloading the shipment use 40 inches by 48 inches... Correct 1: … who are unloading the shipment. Use 40 inches by 48 inches…

Wrong 2: … or FMVS test units that have moving…

Correct 2: … or FMVS test. Units that have moving…

Wrong 3: … and when stored liquid products must adhere…

Correct 3: … and when stored. Liquid products must adhere…

Wrong 4: … the edge of the pallet. More than one inch

Correct 4: … the edge of the pallet more than one inch…

asked a year ago304 views
1 Answer
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Amazon Transcribe is a machine learning-based service and may occasionally make errors, especially when it comes to punctuation and capitalization. However, there are some ways to mitigate these errors:

  1. Review the transcribed text carefully and correct any errors manually. This can be time-consuming, but it will help ensure the accuracy of the text.
  2. Use a post-processing tool to correct punctuation errors automatically. For example, you could use a regular expression to search for common punctuation errors and correct them automatically.
  3. Consider using a punctuation-aware language model or tool to improve the accuracy of the transcribed text. There are many language models available that are specifically designed to handle punctuation and capitalization errors.
  4. Provide feedback to Amazon Transcribe. If you notice consistent errors or issues with the service, you can provide feedback to Amazon so that they can improve the accuracy of the service in the future.

Keep in mind that even with these measures, there may still be occasional errors in the transcribed text. It's important to review the text carefully and make any necessary corrections to ensure the accuracy of the final output.

hash
answered a year ago

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